Privacy Policy

1. Introduction

Tech Vanta LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices and rights you have — including with respect to SMS/text message communications — when you visit techvantallc.com or otherwise interact with us.

Tech Vanta LLC provides website development, lead generation systems, local SEO, CRM and business automation, AI integration, and custom software services to businesses across the United States. By using our website or services, or by opting in to receive communications from us, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information you provide directly to us, information collected automatically, and information related to SMS/text message opt-ins. This may include:

• Identity & Contact Data: your name, email address, phone number (including mobile number for SMS), company name, and job title.
• Company & Business Data: business name, website URL, industry, and details you provide about your project or service needs.
• Website & Technical Data: IP address, browser type and version, device information, pages visited, referring URLs, and general location (city/region level).
• Usage Data: how you interact with our website, forms, chat widget, and marketing communications.
• SMS Opt-In Data: your mobile phone number and the fact that you consented to receive text messages from us, along with the date, time, and method of consent (e.g., web form, verbal, or written).
• Communications Data: the content of messages you send us via contact forms, email, phone, WhatsApp, or SMS, and your communication preferences.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide customer support and respond to your inquiries.
• To deliver, maintain, and improve our services (websites, lead generation systems, CRM/automation, software, and related work).
• To send appointment reminders, project updates, and service notifications.
• To send SMS/text message notifications you have opted in to receive, such as appointment reminders, support updates, and website audit results.
• To deliver free website audits and related recommendations you request.
• To send marketing communications and promotional offers, where you have opted in and in accordance with applicable law.
• To maintain business records, invoicing, and general business communications.
• To detect, prevent, and address technical issues, fraud, or misuse of our website and services.
• To comply with legal obligations.

4. SMS / Text Messaging Privacy

If you provide your mobile phone number and opt in to receive text messages from Tech Vanta LLC, we use that number solely to send you the types of messages you consented to receive (such as appointment reminders, customer support updates, website audit results, service notifications, and — where separately opted in — marketing promotions).

No mobile information, including SMS opt-in consent or phone numbers, will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Your mobile number and SMS consent are used only to facilitate the SMS program described in our Terms and Conditions and are shared only with service providers (such as our SMS/telephony platform provider) strictly as needed to deliver the service.

You may opt out of SMS communications at any time by replying STOP to any message you receive from us, or by contacting us directly using the information in Section 9 below. For assistance, reply HELP or contact us. Message and data rates may apply, and message frequency may vary depending on your interaction and service requests.

5. How We Share Information

We do not sell, rent, or share your personal information — including SMS consent and mobile phone numbers — with third parties for their own marketing purposes. We may share limited information with:

• Service providers who perform functions on our behalf, such as website hosting, email and SMS/telephony delivery (including CallHippo), CRM platforms, and payment processing — bound by confidentiality obligations.
• Professional advisors (e.g., legal, accounting) where necessary to operate our business.
• Law enforcement or regulators where required by law, subpoena, or legal process.
• A successor entity in the event of a merger, acquisition, or sale of business assets, subject to the terms of this Privacy Policy.

6. Cookies & Analytics

Our website uses cookies and similar technologies (such as Google Analytics) to understand how visitors use our site, remember your preferences, and improve our content and services. Cookies are small text files stored on your device. We use:

• Essential cookies: required for the website to function correctly.
• Analytics cookies: help us understand site traffic and usage patterns so we can improve our website and services.
• Preference cookies: remember choices you make while using our site.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of our website. We do not use cookies to store SMS opt-in status or mobile phone numbers.

7. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal data from accidental loss, unauthorized access, alteration, or disclosure. Access to your personal data is limited to employees, contractors, and service providers who need it to perform their duties, and they are subject to confidentiality obligations. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete personal data.
• Request deletion of your personal data.
• Object to or restrict certain processing of your personal data.
• Request a copy of your personal data in a portable format.
• Withdraw consent at any time, including opting out of SMS messages by replying STOP or opting out of marketing emails via the unsubscribe link.

To exercise any of these rights, contact us using the information in Section 9. We will respond within a reasonable timeframe consistent with applicable law.

9. Contact Information

If you have questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights or SMS opt-out preferences, please contact us: